Basic
Type of Organization or Community: Media outlet.
Type of Work:
- Information dissemination
- Journalism
Country or Region: Venezuela.
Work Environment: Remote; Dispersed/Multi-location workspaces; In the field.
Organization or Community Size & Makeup: Number of Staff or Members: 30 Number of Volunteers/Interns: 15 Number of IT/Technical Staff or Members: 1
Legal and Cultural Landscape
i. Setting/Place
Communities with little or no Internet access, generally small communities with high levels of poverty and far from large cities.
ii. Connectivity quality
Low when “in the field” in rural communities, moderate in formal work spaces.
iii. Cultural & social norms
Freedom of expression in the country has been criminalized; traditional media have been expropriated or closed; digital media are constantly blocked and attacked making access to information very limited. The few traditional media that do exist broadcast only official propaganda.
Security Practices and Policies
- 2-step verification activated on all email accounts, social media and other digital platforms of the organization.
- Organizational communication is done through Signal or WhatsApp, they never communicate via SMS or traditional calls.
Tools + Devices
Devices:
- Smartphones.
- Laptops.
- Mobile hotspots.
Tools & Platforms:
- WhatsApp and Signal.
- Google Worksuite.
- Social media (Twitter, Instagram, Facebook).
Key Processes or Workflows
- Information monitoring and verification.
- Elaboration of alternative elements of offline communication.
- Planning and execution of events and activities for information sharing across communities.
Key Challenges or Questions
- What digital tools can we use to improve our physical security?
- What are ways we can protect our digital security when working from the field/a location other than the office?
