Feedback Collection

Trust is always a prerequisite for working with at-risk communities, but it becomes increasingly important when you are gathering feedback. If trust has been established, users are more likely to participate in the feedback process and provide honest responses without fear of judgment or risk.

Internews, with support from Okthanks and Simply Secure, hosted a month-long virtual event entitled AXIS: A Global feedback Exchange for Trainers, Auditors, Designers, and Developers.

RightsCon, the world’s leading event on human rights in the digital age, was held online this year during the month of July 2020.

We are excited to announce the launch of the latest round of the UXFund, a targeted pool of funding dedicated to improving the usability of open source security and privacy tools used by at-risk communities around the globe.

Over the last few months, we have been working with Tafka, a Mexico-based design firm, to develop a new visual identity for the SAFETAG framework.

So, why has it become more important for young women to get to know about digital security? Because more and more, they’re using and living in the internet world, either for education, to earn some money, or simply to have fun.

Security tools are vital to ensure at-risk users like human rights defenders and activists stay safe while doing their valuable work of activism and defending human rights.

Collecting feedback from at-risk users is a critical first step, but it is not the final step in the process. To maximize the impact of the feedback loop between end-users and developers, trainers, auditors, and other facilitators should ensure that the feedback shared is of high quality, relevant, and consistent.