HCD

Internews UX Feedback Collection Guidebook Many of the most at-risk communities around the globe rely on open source privacy and security tools.

Trainers and auditors should have the ability and framework to do quick research on tools before beginning the feedback collection process.

We are excited to offer a new AXIS Feedback Collection Certification. As part of our 2020 event, Axis: A Global Feedback Exchange for Trainers, Auditors, Designers, and Developers, we are bringing together key communities to map privacy and security tools being used by at-risk organizations and to identify concrete ways that we can support improvements to those tools.

Human-centered design is a principle that intentionally places humans, their needs, their concerns, and their experiences front and center when building a system.

Though business models vary case by case, there are significant differences between the development ecosystems of closed source tools (many of which are private and commercial) and open source tools.

The USABLE team is halfway through our Tool Feedback Training process, and the first two TFTs were hugely informative. We worked with groups doing amazing work while facing widely different challenges; including censorship, targeted malware, and situations where digital security problems can become physical security ones.